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Fidelity Direct Mortgage LLC
555 Quince Orchard Road, Suite 411
Gaithersburg,  MD  20878
Direct: (301) 869-6000
Email: contact@fdmhome.com
 

Our Complaints Policy

Fidelity Direct Mortgage, LLC (“FDM”) seeks to maintain its reputation as a mortgage lender that delivers high quality professional services. FDM is also committed to maintaining its responsiveness to the needs and concerns of its clients. This Policy is designed to provide guidance on the manner in which FDM receives and handles complaints made against the firm, which includes its principals, partners, employees and consultants, as may be applicable. The objective of the Policy is to assist the firm in resolving complaints in an efficient, effective and professional manner.

 Complaint Policy (pdf version)

 

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Fidelity Direct Mortgage LLC NMLS #188829
555 Quince Orchard Road, Suite 411, Gaithersburg, MD  20878
Direct:  (301) 869-6000
contact@fdmhome.com
Copyright © 2018 Fidelity Direct Mortgage LLC
NMLS#188829 http://www.nmlsconsumeraccess.org
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